Executive Sales Operations
We always put our efforts to understand the needs of our Customers & Partners which helps us to develop solutions to speed up interconnections and manage the different products. VOIP Product Line and Services:
Proactive Customer Service-
The driving factor behind the growth and success of The Icon Telecom Inc is our passion for customer satisfaction. All of us at The Icon Telecom Inc are dedicated to ensure that you are completely satisfied with your experience; from your initial phone call to placing & receiving your order. Our philosophy is the customers come to us for the products, then stay with us because of the service.
Our extensive warehouse inventory allows us to ship your orders complete, in most cases the next business day. We offer daily deliveries (with no minimums or fuel surcharges) to the five boroughs of NYC and most areas in Nassau and Suffolk counties and bi-weekly deliveries to Montauk, The Hamptons, New Jersey & Connecticut.
Industry Knowledge & Operational Experience-
From our customer service agents & designers to our outside sales reps., we pride ourselves on the knowledge and experience that we offer. We are a group of committed industry professionals with backgrounds in food service management, culinary experts and end users who recognize the industry’s needs first hand. From table top to walk-in refrigeration, our team will be able to answer your questions quickly and professionally- leaving you to manage your business. We stay ahead of emerging trends on the newest equipment, specification upgrades and eco-friendly technology.
We realize that no two foodservice operations are alike. We offer a wide selection of products and services that will meet all of your specific and unique operational requirements. Before and during design development, our team will help you bring your ideas and concepts to life. Whether you operate a fine dining establishment, corporate B&I café or a K-12 school kitchen, we can bring the resources, manufacturers and customization that will make your project a success.